Terms and Conditions 2018-03-20T09:07:51+00:00

Terms and Conditions

TERMS AND CONDITIONS OF USE AND CONDITIONS OF SALE

The Terms and Conditions contained within this site relate to goods which you are offering to purchase from Tools for Self Reliance Cymru (“the Company, We, Us or Our”). By placing an order with the Company, you agree to be bound by our Terms and Conditions of Trading and those will become a legally binding contract. If you do not accept our Terms and Conditions of Trading you should not place an order. If there is anything contained in our Terms and Conditions of Trading that you do not understand then please contact us.

1. GENERAL

1.1 This Agreement shall constitute the whole Contract between the Company and the customer and may not be amended or varied except by a document signed by both the customer and an Officer of the Company. Any amendment agreed after the execution of this Agreement has commenced may result in the Customer becoming liable for any extra costs involved. This Website is operated by Tools for Self Reliance Cymru; a Registered Charity No. 1055483  and a Company Limited by Guarantee Registered in England and Wales with the number 3068269

Our registered office address is :-

The Tools Workshop, Upper House Farm, Standard Street, Crickhowell, Powys. NP8 1PZ

1.2 When buying items from a jurisdiction that requires the purchaser to be over a certain age, you are agreeing that you are of the required age to purchase such goods and that the delivery of the goods will be accepted by a person who meets the required age limit.

1.3 These Terms and Conditions of Business are subject to change without any prior notice in regard of future sales and We therefore encourage you to revisit these Terms and Conditions periodically to ensure that you are at all times fully aware of them. Any changes are effective immediately upon posting to the Website and your continued use of the Website constitutes your agreement to all such Terms and Conditions. Therefore, the only Terms and Conditions that shall apply in relation to any transaction will be the current Terms and Conditions published on  http://www.tfsrcymru.org.uk   (“the Website”)  at the exact time of purchase.

1.4 Tools offered for sale are intended for general use. However, the Company cannot accept any responsibility whatsoever for any injury or damage resulting directly from the mis-use of any item purchased. All descriptions and dimensions are given in good faith and all items are new unless otherwise stated. No guarantees can be offered as to the accuracy of the products.

1.5  Photographs are a guide only as to condition. Photographs shown on website that are of the specific items, due to different lighting, photos could show a very slight change in actual colour mainly due to different levels of brightness.

1.6  If any provision of these Terms and Conditions are or become illegal or unenforceable by operation of law or are held to be invalid, that provision shall to the extent required be treated as separate and independent and shall be severed from these Terms and Conditions. Other than to the extent it is held to be illegal, unenforceable or invalid, the provision shall not be affected and, in addition to the other provisions of these Terms and conditions shall remain valid and enforceable.

1.7 For the purpose of the Contracts (Rights of Third Parties) Act 1999, these Terms and conditions do not and are not intended to give any right to enforce any of its provisions, to any party who is not party to them.

2. Liability

The Company will not be held liable for any loss of profits in any situation, in particular in relation to the goods and We shall have no liability to pay any money to you by ways of compensation other than any refunds that we make. This does not affect your statutory rights as a consumer.

3. Payment, Pricing and E-Commerce

3.1 The prices of goods that you order will be those published on the Website at the time of placing the order. In the event that the price advertised is incorrect, you will be notified by the Company and given the opportunity to withdraw from the transaction.

3.2 Prices are subject to change without any notice and We therefore invite you to check the price immediately before you place an order.

3.3 Before an order is accepted, cleared payment must be received in full for the goods including any delivery and insurance costs.

3.4 Nothing on the Website is intended or shall be interpreted as a legal offer to provide goods. It is entirely at the discretion of the company to accept or reject the offer to purchase.

3.5 The Company reserve the right to reverse an order by refunding the money paid for goods into the paying account.

3.6 When purchasing an item from the Company the person placing the order must be the owner of the credit or debit card being used to place the order.

3.7 Customers ordering outside of the UK mainland may be subject to import costs/taxes. The recipient is advised to check their countries import policy before ordering. The recipient is responsible for all such costs.

3.8 Any order made by an unverified customer over the amount of £250 will have to pass a security check.

3.9 Any periodical offers, gifts or discounts given by the Company with stated dates or period or orders in any form of advertising undertaken by the Company, shall only apply to orders placed and agreed during these periods, and no orders signed before or after the said periods will be subject to renegotiation.

3.10 We are committed to protecting your privacy and the security of any information given to Us. We will not sell or pass your details to third party organizations except for the purpose of processing your order.

3.11 Links and third parties – We are not responsible for nor do we endorse the content of any third party websites that may be accessed via links from the Website. We do not accept any responsibility or liability for any losses you may suffer as a result of entering into any transaction with any third party.

3.12 While we take every care to ensure that the information on the Website is accurate and complete, you are advised to verify the accuracy of any information before relying on it. Further, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Website is provided “as is” without any warranties of any kind and We do not accept any liability arising from any inaccuracy or omission in the information or interruption in availability

4. Delivery

4.1 The Company attempt to ensure goods are delivered in a timely fashion but for the avoidance of doubt time is not of the essence of the contract. Delivery times specified are for a guide only.

4.2 The Company’s delivery prices are for customers residing at UK mainland addresses only, customers wishing to purchase item(s) from outside of the UK mainland must do so via prior arrangement with the Company.

4.3 Customers residing at Ireland and Channel Island addresses may have to pay additional delivery costs and are advised to contact the Company for further details.

4.4 The Company will not deliver to PO BOX addresses and reserve the right to refuse delivery to business addresses if they so choose.

4.5 Items sent using Royal Mail that successfully reach the correct address but there is no person available to collect will be returned to the local depot and a note will be left informing you of where the parcel is located and where the parcel can be collected. This will constitute a successful delivery. If the parcel is not collected from the local depot (in most cases within a week), the parcel will be returned to the Company and you will incur a further delivery fee.

4.6 Items sent using a courier service that successfully reach the correct address but there is no person available to collect will be left a note informing you of the attempted delivery of the parcel. The note should inform you of where the parcel is located, where the parcel can be collected, or a phone number to contact. This will constitute a successful delivery. If the parcel is not collected from the location specified or the phone number is not called (in most cases within a week), the parcel will be returned to the Company and you will incur a further delivery fee.

4.7 Items signed for by any person at the delivery address provided by the customer will constitute a successful delivery.

4.8 Some countries operate a customs charge / taxes on imported goods. Any such charge will be passed from to the customer. The Company does not have any control over this charge and cannot be held responsible for any such charge.

4.9 You agree delivery is at the discretion of the courier. If the courier is not satisfied with the delivery address it will be at their discretion as to whether they deliver the parcel. Reasons a courier may not deliver include: it appears there is no-one living permanently at the address, it appears the business premises is empty, the address is not safe, the courier’s health and safety would be at risk in any way.

5. Returns

5.1 The Company must be contacted regarding claims before the returning of goods. Goods returned without prior permission from the Company may incur restocking charges.

5.2 Claims made must be within thirty days of delivery to the ‘delivery address’ given by the customer.

5.3 Items being claimed as faulty must be returned to the Company in the original condition and packaging. The parcel must be returned using an appropriately insured recorded delivery service. You are responsible for returning items safely.

5.4 Parcels must be returned within seven days of a claim being acknowledged. Failure to return the parcel within seven days of the claim acknowledgement will void the claim.

5.5 All refunds are for the product(s) only and any outgoing paid delivery.

6. Copyright

6.1 All photographs, graphics, layout, styles, source code and all other material contained within this Website are considered property of the Company. Reproduction is strictly prohibited in whole or part in accordance with the United Kingdom Copyright laws unless the Company gives express permission in writing.

6.2 If you believe that any content on the Website constitutes copyright infringement please contact Us immediately.

7. Miscellaneous

7.1 We treat all of the tools sold on the Website for woodworm with a standard woodworm treatment when they are received by Us prior to sale. We do not offer a guarantee that the tools are 100% free of woodworm and We will not be held liable for any costs resulting from woodworm damage or infestation upon delivery of the tools. We accept no responsibility for any adverse reaction suffered by the customer for an allergic reaction to the woodworm treatment. If you are unsure as to whether or not you may suffer an allergic reaction, please contact Us for details of the exact woodworm treatment.

7.2 All tools are packaged by Us and all tools delivered must be unpacked by a suitable adult over the age of 18 years old. The tools can be sharp and the company accept no responsibility for any injury caused by unsupervised unpacking of any goods supplied.

7.3 The products and service are provided “as is,” with no warranties whatsoever. To the fullest extent permitted by law, the Company disclaims any warranties for the security, reliability, timeliness, and performance of the products and services. To the fullest extent permitted by law, the Company disclaims any warranties for other services or goods received through or advertised on the products and services or received through any links provided in the products and services, as well as for any information or advice received through the products and services or through any links provided. The Company similarly disclaims, to the fullest extent permitted by law, any warranties for any information or advice obtained through the products and services.

7.4 You expressly understand and agree that under no circumstances shall the Company or its licensors be liable to any user on account of that user’s use or misuse of and reliance on the products and services. Such limitation of liability shall apply to prevent recovery of direct, indirect, incidental, consequential, special, exemplary, and damages (even if the Company or its licensors have been advised of the possibility of such damages). Such limitation of liability shall apply whether the damages arise from use or misuse of and reliance on the products and services, from inability to use the products and services, or from the interruption, suspension, or termination of the products and services (including such damages incurred by third parties). Such limitation shall also apply with respect to damages incurred by reason of other services or goods received through or advertised on the products and services or received through any links provided in the products and services, as well as by reason of any information or advice received through or advertised on the products and services or received through any links provided in the products and services. Such limitation shall apply, without limitation, to the costs of procurement of substitute goods or services, lost profits, or lost data. Such limitation shall apply with respect to the performance or non-performance of the products and services or any information or merchandise that appears on, or is linked or related in any way to the Company. Such limitation shall apply notwithstanding any failure of essential purpose of any limited remedy. Such limitation shall apply to the fullest extent permitted by law. Under no circumstances shall the Company or its licensors be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

7.5 These Terms and/or your use of the Site shall be governed by and construed in accordance with the laws of England and Wales and the English and Welsh Courts shall have exclusive jurisdiction over any dispute which may arise.